Privacy Policy

Last updated: 1 January 2025  |  Compliant with the EU General Data Protection Regulation (GDPR) and Singapore Personal Data Protection Act (PDPA).

1. Data Controller

Mediavation Creative
5062A Boat Quay, Singapore 049850
info@mediavationcreative.online

2. Data We Collect

• Contact data: name, email address, company name and enquiry details submitted via our contact form;
• Usage data: IP address, browser type, pages visited and timestamps — collected automatically when you use our Site;
• Communication data: records of correspondence with our team.

3. How We Use Your Data

• To respond to advertising and creative enquiries;
• To manage our client relationships and deliver services;
• To operate and improve our website;
• To comply with legal obligations under Singapore and applicable international law.

4. Legal Basis for Processing (GDPR Article 6)

• Article 6(1)(b) — performance of or steps prior to a contract, for service enquiries;
• Article 6(1)(f) — legitimate interests in operating our website and communicating with prospective clients;
• Article 6(1)(c) — compliance with legal obligations;
• Article 6(1)(a) — consent, where obtained (e.g. non-essential cookies).

5. Data Retention

Enquiry data is retained for up to 3 years. Client project data is retained for the duration of the engagement plus applicable statutory retention periods. Usage logs are retained for up to 12 months.

6. Your Rights

Under the GDPR and PDPA, you have the right to: access your data; correct inaccurate data; request erasure; restrict or object to processing; data portability; and withdraw consent at any time.

To exercise any of these rights, or to opt out of communications, email info@mediavationcreative.online with subject "Privacy Request" or "Opt-Out".

7. Data Sharing

We do not sell or rent personal data. We may share data with trusted service providers (e.g. hosting, analytics) under appropriate data processing agreements. Disclosure is made where required by law.

8. International Transfers

Where data is transferred outside Singapore or the EEA, we apply appropriate safeguards including Standard Contractual Clauses where applicable.

9. Cookies

Please see our Cookie Policy for details on how we use cookies.

10. Complaints

Singapore residents: Personal Data Protection Commission (PDPC) at pdpc.gov.sg. EU/EEA residents: your local data protection supervisory authority.

11. Changes to This Policy

We may update this policy from time to time. The current version is always available on this page.

12. Contact

Mediavation Creative
5062A Boat Quay, Singapore 049850
info@mediavationcreative.online